What to expect?
When you come into the kitchen for a tour, expect questions from us! We are genuinely curious about you and your business – and what we can do to assist you to start and/or grow it.
Every entrepreneur is unique and we want to address your specific queries, but here are some questions that we hear often to get you started.
How much does it cost?
No two businesses are alike. We customize a package for each member with rates starting as low as $450/ month. We have the best value in industry and the most flexibility with our “Pay For What You Use” philosophy and technology. Pricing fits your business – not the other way around. To learn more about how we are best suited to help your business succeed, have a chat with us or come in for a tour.
What is included?
A membership includes 24/7 access to the kitchen and a dedicated workstation (which you can choose to share to reduce costs) with a prep table, dry storage in the station and your own designated cold storage. You have access to multiple sinks and shared work tables. We have remote online booking and scheduling of equipment, so you’re never waiting around for equipment. WiFi, rag service and mop service, chemical sanitizing dishwasher, basic kitchen consumables.
What do I need to bring?
We provide the storage space and heavy equipment, you bring everything else – knives, bowls, blenders, whisks, hotel pans, and all your tools that you require to process your food. That way you have exactly the right implement you need for your production.
What do I need join the great community at Commissary Connect?
You need an inspection from the local health authority, liability insurance, a food safe certificate, and a fully refundable damage deposit. We will walk you through all the details during a tour and follow-up communication. Book a Kitchen Tour.
Do I need to get a health inspection?
Yes, in Vancouver, Vancouver Coastal Health will review your food safety plan, and then come in to inspect you in place in the kitchen. You interact directly with the inspector. The local health authority has inspected our kitchen 100s of times over the years – and knows we have everything in place from a facility point of view to meet their requirements. See more here.
How flexible are the terms?
While a 12 month contract is the most cost effective, you can sign up for a six months, three months or month-to-month. We also have drop in rates available. Book a Kitchen Tour.
I want to start in a couple of months. Should I wait to sign a contract?
In general, we suggest you sign up soon. That gives you time to get your food safety plan completed and schedule an appointment for an inspection. We are flexible in start dates, and terms – so ask when you are touring to see what options are available.
How do I know that the low burner or other appliance I need will be available?
We have a scheduling system that you can access remotely to check availability on your required appliances. As well, prior to signing a contract, we will walk through your needs and ensure we have the capacity to welcome you. Then we book reoccurring appointments on the equipment so you can set your production schedule. Have a big order or a wedding or going on vacation? You can check on-line and book or adjust what you need. Book a Kitchen Tour.
What if I outgrow my customized package?
Our Business is Your Success! If you outgrow a package and need more space, time, or appliance use – just let us know and we will work with you to find the most cost effective way to grow. This can include scaling you up to our new HACCP-ready shared use facility – one of the first of its kind in Canada! Book a Kitchen Tour.
You say "More than just a kitchen rental." How?
Commissary Connect pioneered the add-on services you’ll need to succeed – and we continue to look for ways to improve. Our kitchens are supported by experienced business people and food entrepreneurs, and we can connect you to the right places. Your success is our success.
Examples of just some of innovations include: a fully licenced Commissary Connect food cart with a downtown permit at Robson Square, and our indoor market / pop-up space in a high traffic foodie destination.
We work tirelessly to connect you to
all resources needed to succeed.
Read more about our innovations in supply chain, distribution and technology.
Click here to learn more.
What if my business struggles?
Commissary Connect enables entrepreneurs to take a chance on your passion and food business without risking your future. No five year lease or expensive leasehold improvements – we have terms that work for you. The food industry is hard work – and sometimes despite all your efforts, you don’t meet your goals. Keep the communication lines open and we will work through that with you.
If you are struggling for direction, need operational advice, or connections – that’s what we are here for. We are in the kitchen regularly checking in and will give you best advice based on our team’s extensive business experience.
Book a Kitchen Tour.
I want to buy my own bakery, can I use your kitchen while I look for the right place?
We help you find success on your terms – if you only need our space for a short period, or have a specific goal in mind, communicate that with us. If its your business goal, its ours too. Helping you transition into a retail store front or a co-manufacturing facility means we helped you reach a goal and grow business! Don’t forget that we have a food cart and pop-up space for rent also – try it out before locking yourself into a long-term lease or an expensive food cart.
Book a Kitchen Tour.
How are you able to provide so much in our rental rate?
We have been in business for over six years with a proven track record of helping food businesses attain their goals. We are the most recognized and respected shared-use food processing facility in Western Canada. We don’t have corporate offices or unused space within our kitchens – every square food goes towards production. Our shared-use technology minimizes variable costs and allocating them to the right please. We also don’t have unnecessary expenses, and work with our vendors to provide the fairest prices possible.
In short, the more members we have and kitchens we network, the easier it is to have low prices.
I have a roaster, dough sheeter, juicer, food truck, etc. Can I bring that into the kitchen?
If you can fit it in your station (well, except the food truck!) and it doesn’t draw too much power, yes. Let’s talk about it.
See our kitchens.
How do I know I am ready?
You’ve got a business plan, you’ve got a passion and you’re ready to put in the work with our support. Our kitchens boast both long-standing and start-up entrepreneurs sharing triumphs and challenges. Our philosophy avoiding competing businesses makes the community inclusive and inviting to any business.
Book a Kitchen Tour.
What are Commissary Connect’s values?
- Mission: Connecting local food with success through technology, community, support and resources. Fuel dreams from inception to commercialization.
- Vision: Feed our communities with local, vibrant food and innovative producers.
- Community Builder
- Innovative in Food Development and Technology
- Green and Sustainable
- Friendly yet Professional